“My work involves meeting a lot of people and sharing my concept of how hospitality and retail business is evolving itself as we move forward. I have a very steadily rising client list and that means a lot of stories to share;good and bad.I would like to just share experiences about one my best client relationship i share,the team at Gokulam Park Inn,kaloor.

Being a Sarovar Portico has its tag may be,but what i truly adore is how the staff,each on of them has understood the word meaning of Hospitality to its very core. From the GM to staff at the lowest level the way they treat you is really something we don’t find everywhere.Noe you might be thinking that all-star rated hotels have good guest relationships.yes,i agree but then being in hospitality business is not just about how you treat your guest alone,its more than that. Very a less people understand that;its like what our great Mahatma Gandhi had quoted that the real character of a person can be judged only by the way they behave to their subordinates or people below them in terms of class. Now i am not sure if that’s the exact quote but then we are all humans and we all value respect from people wherever we go.”-andrinemendez

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